bdk111 Privacy Policy

1. Introduction

bdk111 ("we", "us", "our") is committed to protecting the privacy and security of the personal information you share with us when using the bdk111 platform, including our website, mobile interface, and all associated services ("the Platform"). This Privacy Policy ("Policy") explains what personal data we collect, the purposes for which we use it, how long we retain it, with whom we share it, and the rights available to you as a data subject.

By registering an account or continuing to use bdk111, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you should discontinue use of the bdk111 platform immediately.

This Policy applies to all players accessing bdk111 from Bangladesh and any other jurisdiction. It is incorporated by reference into the bdk111 Terms & Conditions. In the event of any conflict between this Policy and the Terms & Conditions, the Terms & Conditions will prevail to the extent of the inconsistency.

2. Data Controller

For the purposes of applicable data protection law, the data controller responsible for your personal data is bdk111. If you have any questions, concerns, or requests relating to the processing of your personal data, you may contact us at any time using the details set out in Section 13 of this Policy.

3. Personal Data We Collect

We collect personal data from you through several channels:

3.1 Data you provide directly:

• Full legal name and date of birth (for account registration and age verification).
• Mobile phone number registered in your name (used for account access and transaction verification).
• Email address, where provided during registration or account recovery.
• Identity documents such as a National Identification Card or passport (collected during KYC verification).
• Proof of address documentation, where required for enhanced verification.
• Payment method details, including the mobile wallet numbers (bKash, Nagad, Rocket, Upay) or bank card identifiers used for deposits and withdrawals. Full card numbers are not stored by bdk111.
• Communications you send to bdk111 support, including the content of support messages and any attachments.

3.2 Data collected automatically:

• Device identifiers, operating system version, and browser type.
• IP address and approximate geographic location derived from it.
• Session data, including login timestamps, session duration, and pages visited within the platform.
• Betting and gaming activity logs, including wager amounts, game selections, and outcomes.
• Cookie and tracking technology data as described in Section 9 of this Policy.

3.3 Data received from third parties:

• Identity and address verification data from third-party KYC service providers used to confirm the authenticity of documents you submit.
• Payment confirmation data from mobile financial service providers (bKash, Nagad, Rocket, Upay) and banking partners confirming transaction completion.
• Fraud detection signals from third-party security services used to protect the integrity of the bdk111 platform.

4. Purposes and Legal Basis for Processing

We process your personal data for the following purposes:

Purpose	Legal Basis
Creating and managing your bdk111 account	Contract performance
Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank cards	Contract performance
Verifying your identity and age (KYC / 21+ compliance)	Legal obligation
Detecting and preventing fraud, money laundering, and platform abuse	Legal obligation / Legitimate interests
Providing customer support and resolving disputes	Contract performance / Legitimate interests
Sending account notifications and service updates	Contract performance
Sending promotional offers and bonus communications (where opted in)	Consent
Improving platform performance and user experience	Legitimate interests
Complying with responsible gaming obligations	Legal obligation

5. How We Share Your Data

5.1 Payment processors. When you make a deposit or request a withdrawal, we share the minimum necessary transaction data with the relevant payment service provider (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa, Mastercard) solely to complete the transaction. These providers operate under their own privacy policies and data processing agreements.

5.2 Identity verification providers. Where KYC checks are required, we may share your submitted identity documents with accredited third-party verification services. These providers are contractually bound to process data only on our behalf and for the purposes we specify.

5.3 Game content providers. bdk111 hosts games from licensed studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive aggregated, anonymised gameplay data to maintain game integrity and RNG certification. They do not receive your name, payment details, or contact information.

5.4 Legal and regulatory authorities. We may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law or where necessary to protect the rights, property, or safety of bdk111, its players, or the public.

5.5 No sale of personal data. bdk111 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Period.

6. Data Retention

We retain your personal data for as long as your account remains active and for a period of five years following account closure or the last transaction on your account, whichever is later. This retention period reflects our obligations to maintain records for anti-money laundering compliance and dispute resolution purposes.

Where data is processed on the basis of consent (such as marketing communications), we retain it until you withdraw your consent or for a maximum of three years from the date of last engagement, whichever comes first.

When data is no longer required, it is securely deleted or anonymised in accordance with our internal data lifecycle management procedures.

7. Your Data Rights

As a data subject, you have the following rights in relation to your personal data held by bdk111:

• Right of access: You may request a copy of the personal data we hold about you at any time.
• Right to rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request that we correct it.
• Right to erasure: In certain circumstances, you may request that we delete your personal data. Note that we may be unable to comply where retention is required by law.
• Right to restrict processing: You may ask us to pause processing of your personal data in specific circumstances, such as where you contest its accuracy.
• Right to data portability: Where processing is based on your consent or on contract performance, you may request that we provide your data in a structured, machine-readable format.
• Right to object: Where we process data on the basis of legitimate interests, you have the right to object. We will assess your objection and cease processing unless we have compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on consent (e.g., marketing emails), you may withdraw that consent at any time by contacting [email protected] or using the unsubscribe link in any marketing communication.

To exercise any of the above rights, please contact us at [email protected]. We will acknowledge your request within five business days and respond substantively within 30 calendar days.

8. Data Security

bdk111 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage of sensitive account credentials and payment identifiers.
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis.
• Regular security assessments and infrastructure monitoring to detect and respond to potential threats.
• Two-factor authentication options available to players for additional account security.

While we take reasonable precautions to protect your information, no method of internet transmission or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your own login credentials. If you believe your account has been compromised, please contact us immediately at [email protected].

9. Cookies and Tracking Technologies

bdk111 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file stored on your device when you visit our site. We use the following categories of cookies:

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies and security tokens. You cannot opt out of these without ceasing to use the platform.
• Functional cookies: Remember your preferences (such as language or display settings) to personalise your experience.
• Analytics cookies: Collect aggregated, anonymised data about how players use the platform (pages visited, session duration, error rates) to help us improve our services. No personally identifiable information is included in analytics data.

We do not use advertising cookies, cross-site tracking pixels, or behavioural profiling cookies. You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging into your bdk111 account.

10. Marketing Communications

With your consent, bdk111 may send you promotional communications about bonuses, new games, seasonal offers (such as Eid promotions, BPL season specials, and Pohela Boishakh offers), and platform updates via SMS or the contact details associated with your account.

You may opt out of marketing communications at any time by contacting [email protected] with the subject line "Unsubscribe". Transactional communications (such as deposit confirmations, withdrawal updates, and security alerts) are not marketing communications and will continue to be sent regardless of your marketing preference.

11. Children and Minors

bdk111 is strictly an adults-only platform. We do not knowingly collect personal data from any individual under the age of 21. If we become aware that a minor has provided us with personal data, we will immediately suspend the associated account, delete the data in question, and take all necessary steps to prevent further access. If you believe a minor may have accessed bdk111, please contact us at [email protected] without delay.

12. Changes to This Privacy Policy

bdk111 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will publish the updated Policy on this page with a revised effective date and, where appropriate, notify registered players via their account contact details. Your continued use of the bdk111 platform after any update constitutes your acceptance of the revised Policy.

We encourage you to review this page periodically to stay informed about how we protect your personal data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact the bdk111 privacy team. Our support team is available 24 hours a day, 7 days a week.

Email (plain text, not a link): [email protected]